Secure Chat

 SECURE CHAT  New, HIPAA-Safe Text Messaging in Epic, on Mobile or Desktop/WOW  Available Now Secure Chat: what you can do Quickly communicate with providers, nurses, clinicians and other staff about a patient – one-on-one or as a group. Open a patient’s chart...

Remote Access – IT Security

Keep HM Information Safe on Your Personal Devices   If you have any work information on your personal devices, hackers may use your device as a pathway to Houston Methodist patient and business information.   If you’re using your personal laptop while...

Citrix Receiver

Before you begin working from home, make sure you have Citrix Receiver installed.   To check your HM laptop: Click the Start menu (bottom left of your screen). If you see this image, it’s installed. If it’s not installed, contact the IT Help Desk to install it....

Update Browsers on Home Devices

Your personal devices must have the most updated web browser versions.   If your browser isn’t the updated version, you won’t be able to access HM websites from your personal devices. Make sure you’ve updated your browsers to the latest version....

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