Reset Your Own Password – Simple, Secure

Reset your password on- or off-network

On- or Off-Network

  • Call the IT Help Desk at 832.667.5600 and press 1.

  • Follow the prompts to receive a link via text to your phone.

    • If you haven’t already, you’ll need to register your smartphone (work or personal) here: https://enroll.houstonmethodist.org/SecureAuth3/

    • We’ll never spam you. We’ll use your phone number to send you a code to reset your password.

  • Click the link in the text and enter your new password.

Password Requirements – Minimum of 10 Characters

For security standards, your password must not include any part of your name or HM username and must include three of the following:

  • At least one uppercase letter.

  • At least one lowercase letter.

  • At least one number (0 – 9).

  • At least one special character ($, !, @, #, etc.)

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