Downtime /



Before the Downtime

Review and download these resources.

Before the downtime begins, save your work and log out of Epic.

During the Downtime

Use Epic Read-Only to view data.

Access Epic Read-Only from your desktop or through If you don’t see the Epic Read-Only icon, click here for instructions on how to add it to your desktop.

Document the following on paper:

  • Lab: Use downtime requisitions.

  • Pharmacy: Use paper orders.

  • Radiology and Cardiology

    • No orders will process to PACS or the transcription system.

    • Use paper requisitions and log procedures performed on the downtime documentation form.

    • Interpretation of studies will be managed per each department’s defined downtime process.

  • Medical devices: Data will not flow into Epic from mobile vital signs machines, dialysis machines, bedside monitors, ventilators and anesthesia carts.

  • VICU: Epic Read-Only will not receive Caregility alerts and camera links will not be available. Use the Caregility portal.

    • Sickbay risk scores that include lab data will be impacted and the New Admission Queue will not be available.

    • MultiMon will continue to display bedside monitor and vent data, but new admits will not display the patient name.

  • For HM West CTM: Sickbay will not display names of new patients until after the downtime.

After the Downtime

Radiology and Cardiology

  • Enter orders in Epic based on the downtime paper requisitions/downtime log.

  • Process orders using standard workflows and prepare them for interpretation.

  • Downtime studies will be read using the defined interpretation method for each department.

Medical devices

  • Manually enter all vital sign data captured during the downtime when Epic is back up.

  • Any new vital sign data collected after the downtime will automatically integrate with Epic.

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