Azure Multi-factor

The authenticator app installed on your smart phone or device is the easiest and most secure method of receiving your second factor when logging into Office 365 or any other Houston Methodist application that uses Azure authentication.

The instructions provided here are for the Microsoft Authenticator app, but any authenticator app, such as Google authenticator, will work just fine.

Setup Microsoft Authenticator app authentication

Step 1 – Download App

Visit the Apple app store (iOS) or the Google play store (Android) on your device.  Search for and install the Microsoft Authenticator app.



Step 2 – Add Your Account

    1. On your desktop or laptop PC, visit and sign in
    2. Select Add method
    3. Next choose Authenticator app, click Add
    4. Click Next until you get to this screen
    5. Now its time to open the Authenticator app on your device and find the “Add account” option.
    6. Choose “Work or school account
    7. Select “Scan QR code” option
    8. At this point your scanner will come up on your device.  Scan the QR code that is on your PC screen
    9. Once you scan the QR code, if prompted to allow notifications, you must select Allow.  It is crucial for the auth app to work, notifications must be allowed
    10. Next, you will get a test notification.  Approve it and then your account should now be added to the Authenticator app.

Step 3 – Set Auth App Primary

  1. Visit
  2. Click change next to default sign-in method
  3. Select Microsoft Authenticator – notification as your default and click Confirm

Going forward, if you are outside our network and log into Office 365 or any other HM application that uses Azure authentication, you will get an Authenticator app notification that you must approve in order to sign in.


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